What is the Engineer’s Social Formula for PLM?

May 4, 2009

Over the past few months, I have seen an increased volume of discussions related to the connection between CAD/PDM/PLM space and Social Networking. These discussions took place in different blogs and communities. I blogged about this several times in the following posts:

Serious Joke – Why CAD needs to Tweet?

Process Thinking with the Development of Social Collaborative Business Processes for PLM

How PLM can reuse SharePoint Social Network Capabilities?

The Social Bill of Material Tools Dream

In addition, I found some very interesting posts on this topic by vuuch.com – A Twitter World, Fad or Here to Stay? and on some other blogs.

Below you can see how the Social Networking trend has been growing steadily over the past few years:

social-networks-trend

Now, what about Engineers and Designers? After reading all blogs and discussions, I can definitely say that , there are two major opinions: (1) Social Networking is a new reality and Engineers need to live immersive into this new space; and (2) Social Networking is not related much to the Engineering professional space. It needs to be mediated by marketing and other people “watching outside” that need to help properly spice the “social soup”

Which opinion is correct? I have very mixed feelings about these two opinions as I see them both as being very far from the truth. On one side, I completely agree – Engineers, like any other people involved in the creative process, need to have an environment where they will NOT be burdened by various non-systematic impacts. It’s very hard to navigate between opinions, expressions and meanings of today’s social collaboration. On the other side, I don’t believe that isolation can work well these days. Our world is flat and we need to manage a broad coverage of people’s needs, opinions, and feedback To involve engineers in this social system will provide them with a very natural way to interact with their users. Sometimes, this experience have a unique impact on what an engineer can do.

My recipe for a secret engineering social soup follows:

1. Allow engineers to be involved in social networks. Provide them with the capabilities to interact with their worlds – both on the inside and on the outside. Get feedback and introduce engineers’ opinions.

2. Support engineers with additional tools and capabilities that will allow them to separate the engineering environment, as needed. Systems can switch off, wait, don’t disturb – there are so many ways that have been invented by social and communication systems.

3. Make (1) and (2) work effectively by providing engineers with enough analytical,  business intelligence and representation tools that will give them a balanced and representative view about what is going on outside, in the social networks.

4. Make social networks work in their professional organizations too. So, the engineering environment will reveal communities within their own organizations and reuse social network capabilities inside and outside of the organization in the same way.

Combination of these three capabilities will allow the engineering community to get new dimensions in leveraging Social Networking capabilities for development of new and innovative products.

What is your view on this?


How to implement Social Networking for PLM?

December 13, 2008

Term social networking comes to us from Web. Web sites like MySpace, Facebook and LinkedIn, I think, well known. I’d like to differentiate between two big groups – private and public networks. Public network can be divided into working network and organizational network. Private network is network of your friends and knowledge networks. 

My question is – do you see something special in social networks for PLM and how possible to get there? My proposal is to use annotation in PLM tools that will connect product data (assemblies, parts, line in BOM etc) to people in social networks. Most of these social platforms today provide API. This API can be used to get content of your social communication such as – topics, contacts etc. On the other side, in PLM systems, annotations can be used to mark relevant CAD/CAM/CAE/PLM topics and objects for your social contacts. Usage of lightweight formats and web access can allow you to collaborate on particular content with your colleagues, suppliers and knowledge experts. Emerging usage of global IDs will simplify your identification in the system.

 Bellow you can see some nice videos showing futuristic examples of social network visualization.


 And in order to make this discussion a little bit practical please see global supply chain social network visualization.

 Now, let’s stop Saturday evening dreams and talk to your IT department about social networks on Monday :) :):).  Have a good weekend!

 


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