The cost of development enterprise apps was one of the topics discussed among the people on Aras ACE 2011 conference earlier this week in Detroit, MI. Where the future is taking us? The development and customization of full blown PLM suite can be long, expensive and not very cost-effective these days. During the Beyond PLM panel discussion, I raised the question about the future of agile business apps that can provide value and won’t take manufacturing companies to the hell of product suites. The approach I discussed was introduced by Dion Hinchcliffe in hisNext Gen Enterprise blog.
On my way back to Boston I read Deloitte’s report “Technology Trends 2011. The Natural Convergence of Business and IT". Download this report, read and make your opinion. On of the topics of the report is about so called "Almost enterprise Applications". The idea resonated with my thoughts about how manufacturing organization can develop applications to be used by design engineers, managers, manufacturing planners, quality planners without taking organization into the two-year cycle of PLM suite deployment. I found the following example of "almost enterprise app" interesting:
A chemical products manufacturer had been an early adopter of Google Enterprise Apps engine – focusing on building almost-enterprise applications anchored in the productivity and collaboration suites. One example was a series of Gmail plug-ins that read the subject of emails and automatically retrieve CRM and HR workﬂ ow documents from SAP, with embedded controls for taking action that, in turn, execute back-ofﬁ ce transactions. Another was the ability to automatically update call notes in their CRM system with chat or voice transcripts, removing what was historically 90 seconds of low-value activity at the end of each customer service call.
PLM: Platforms and Applications
The notion of a platform in product lifycle management becomes interesting, in my view. The context of business apps can provide a new angle in a company strategy to develop a platform to serve the needs of product development processes. The focus on the platform will be in product data management rather than in business processes. Information services provided by a platform can be used to develop apps (Almost Enterprise Apps) highly focused on a particular engineers and other user’s needs.
What is my conclusion? The idea of "amost enterprise apps" is fascinating. It is easy to follow the concept of development apps based on any available services in the company. In the past, it led companies to the "excel hell". However, combination of a platform provided information services and agile practices of small apps development have in chance to develop an efficient solution. What is your opinion about that?