When somebody is asking me what is the number one PLM software problem, my instant answer is – complexity. Yes, PLM is a dumb complex. I think, discussions about the complexity of PLM are endless. Each time I hear about new PLM product, the first requirement is to make it simple. There are two major reasons why PLM is complex. They come from opposite sides of PLM business – product related and people related. From the product related standpoint, we need to admit – engineering and manufacturing are a complex discipline. Product complexity is growing, so we are facing growing complexity in design, engineering data and manufacturing. On the other side, from people’s side, engineering nature it to see all problems in the complex way, analyze dependencies, etc. So, engineers are constantly coming with more and more complex requirements. The result is simple – when you operate PLM software, you need to think… And you think to think a lot…
The complexity of applications creates a lot of problems to the people operating this software. However, recently, I started to experiment with personal assistant on my iPhone. Siri (www.siri.com)
Now, let me switch your imagination on. Do you think we can apply this interesting assistant behavior to help me to operate my complex PLM software? Or, in another way, can my PLM experience changed to be as simple as experience with the virtual assistant. I think that it may work. PLM virtual assistant may fit “a role oriented” work PLM products need to do in your organization. What about questions like -
1. What is the most urgent work I need to do today?
2. Who is responsible of the ABC part manufacturing?
3. Where is the last revision of my drawing?
Now it is your turn. I’m sure you can come with much better questions. So, now think about what type of questions you can ask PLM virtual assistant if you have one in your organization? Sounds crazy? However, let’s make a try…I’m waiting for questions you want to ask you PLM virtual assistant.