Another prompt today. Reading the following article “Will Social Media kill email?”. What I see is an examples of companies in different ways are trying to to position themselves as a successor of our good friend - email. I think the mail paradigm is very powerful. Mail will continue in the way it does for the last 10 years. What need to be improved is usability of client application such as work with email threads and search. I think latest Gmail features are very impressive.
PDM/PLM software in many cases requires integration with mail instead of workflow messaging. With powerful mail add-ins mail can be successfully used to manage communication between people in the context of enterprise systems. The single replacement for mail is… another mail.
My view, YMMV. Best, Oleg.